2339PcHelpDesk
COMPUTER SUPPORT SPECIALISTS
Bootmgr is missing
Meaning: It stands for Boot Manager and it is a file that the computer looks for at startup to load the operating system. The problem can be anything from loose cables to corrupted files.
Solutions: Follow the following or check them in order. The last items should be your last resort. For more details and steps on how to do any of the following, click on this link aboutTech.com
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Restart the computer
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Make sure no USB drives or optical media are attached to the device
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Check the boot sequence
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Make sure all data and power cables are attached
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Perform startup Repair; Replace the file
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Rebuild BCD
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Update BIOS
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Reinstall Operating System
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Replace hard drive
403: Forbidden
Meaning: This error message shows up when using a web browser and unable to access a web page.
Solutions: The error could be caused by a couple of things, such as typing in the wrong URL, your browsers cache, or website down. Go to this link for more details aboutTech.com
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Check the typing of the URL
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Clear your browser’s cache
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Wrong credentials entered
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Clear browser cookies
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Website may be down
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Internet Service Providers
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Come back later
LAME_ENC.DLL Was not found
Meaning: There is a component or file missing; typically this error shows up when dealing with MP3 music files.
Solution: Download and install the latest LAME MP3 encoder package, preferably as a zip file. **DO NOT DOWNLOAD THE LAME_ENC.DLL FILE** Unzip or extract the package file and add the LAME_ENC.DLL file to the folder location where the application that needs it resides or access the file from. This information was taken from aboutTech.com
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STOP: 0x0000007B (Blue Screen)
Meaning: This type of message is also referred to the Blue Screen of Death (BSOD) and could be caused by things such as device driver issues, viruses, and/or hardware failure.
Solution: There are a number of solutions to this problem. Below is a brief order of steps that should be taken. For more detailed information please refer to the following link aboutTech.com
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Restart computer
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Undo any recent hard drive controller changes
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Verify properly installed hard drive
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proper BIOS configuration to hard drive
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run a virus scan (if possible)
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Update hard drive controller drivers
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Run chkdsk on hard drive
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Run a benchmark test on hard drive
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Run fixmbr command; Clear CMOS
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Update BIOS
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Update hard drive controller firmware
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Repair OS installation
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Xlive.dll Was not found
Meaning: This error is caused by removal or corruption of the Xlive.dll file and could indicate a registry problem, virus infection, or hardware failure.
Solution: The solution can be dependent on various things. Below are some things to look at, but for more detail go to the following link aboutTech.com
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Download and install Games for Windows Live
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Restore xlive.dll from recycling bin
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Run virus scan
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Use system restore to undo recent system changes
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Reinstall the program giving the error
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Update drivers for all hardware devices
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Roll back driver to previous version
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Run sfc/scannow System File Checker command
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Install windows updated
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Benchmark RAM and hard drive
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Repair Windows installation
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Use registry cleaner
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Reinstall OS
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Check for hardware problems
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Frequently Asked Questions (FAQ)
As time passes by, more and more problems are occurring with computers whether they are accidental or malicious. Here you will find some common problems along with a brief description and solutions to fixing these problems.